Privacy Policy

Last updated: March 23, 2026

Southeastern Renovation LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including:

• Quiz responses: style preferences, service type, project scope, budget range, timeline, and location
• Contact information: name, email address, and phone number
• Device information: browser type, operating system, and screen resolution
• Browsing behavior: pages visited, time on site, and referral source

How We Use Your Information

We use the information we collect to:

• Provide personalized renovation estimates based on your quiz responses
• Contact you about your project and schedule consultations
• Improve our website, services, and customer experience
• Send relevant content about renovations and home improvement (you can opt out at any time by clicking the unsubscribe link in any email or contacting us directly)

Third-Party Services

We use the following third-party services to operate our business:

• PostHog: Website analytics to understand how visitors interact with our site. PostHog collects anonymized usage data to help us improve the user experience.
• GoHighLevel: Customer relationship management (CRM) platform where we store contact information and manage project communications.
• Webflow: Website hosting platform that serves our web pages and may collect basic server logs.
• Google Analytics: Additional website analytics to track traffic sources, user behavior, and conversion metrics.

Cookies

Our website uses cookies to enhance your experience:

• Essential cookies: Required for basic site functionality, such as remembering your quiz progress.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. These are set by PostHog and Google Analytics.

You can disable cookies in your browser settings. Note that disabling essential cookies may affect site functionality. Most browsers allow you to block or delete cookies through the settings or preferences menu.

Your Rights

You have the right to:

• Access your data: Request a copy of the personal information we hold about you.
• Request deletion: Ask us to delete your personal information from our systems.
• Opt out of communications: Unsubscribe from marketing emails at any time or request to be removed from our contact list.

To exercise any of these rights, contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: (843) 718-8177
• Address: 732 Canary Dr, Charleston, SC 29414